Most Recent Update: April 15, 2024


This Privacy Policy explains how The Spiral Staircase collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at

The Spiral Staircase has created this privacy statement in order to demonstrate our commitment to customer privacy. Privacy on The Spiral Staircase website is of great importance to us. 


Information Collection and Use

The Spiral Staircase collects Individual Identifying Information when you request someone to contact you about The Spiral Staircase’s products and services. The Spiral Staircase uses this information only for The Spiral Staircase’s own sales and marketing purposes. The Spiral Staircase will not sell or rent your Individual Identifying Information to anyone. The Spiral Staircase automatically receives and records information on our server logs from your browser including your IP address (Internet location), Spiral Staircase cookie information, and the page you requested.

The Spiral Staircase uses information to fulfill your request for membership information and to contact you about The Spiral Staircase’s products and services.


Information Sharing and Disclosure

The Spiral Staircase will not sell or rent your Individual Identifying Information to anyone. The Spiral Staircase will send Individual Identifying Information about you to other companies or people when:

We have your consent to share the information (we will explicitly ask you for this permission);
We need to share your information to provide the product or service you have requested;
We need to send the information to companies who work on behalf of The Spiral Staircase to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the Individual Identifying Information we provide to them beyond what is necessary to assist us);
We respond to subpoenas, court orders, or legal process; or
We find that your actions on our websites violate The Spiral Staircase Terms of Service or any of our usage guidelines for specific products or services.


The Spiral Staircase Customer Privacy Rights

The Spiral Staircase customers may have the right to request access to the personal information held about them or to request that such personal information be corrected or deleted. To exercise any of these rights, please contact us at


The Spiral Staircase Communications Opt Out

The Spiral Staircase periodically sends prospective and current customers sales and marketing communications. If you wish to unsubscribe from The Spiral Staircase email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from The Spiral Staircase. The Spiral Staircase respects your privacy and will not sell or rent your personal information.

If you wish to stop receiving text messages from The Spiral Staircase, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from The Spiral Staircase. For more information, see our Mobile Messaging Terms and Conditions.


Changes to this Privacy Policy

The Spiral Staircase may update this Privacy Policy at any time. Please review it frequently.


IP Information Collection and Use Practices

The Spiral Staircase receives IP addresses (Internet location) from all users because this information is automatically reported by your browser each time you view a webpage.

When a Spiral Staircase webpage is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page.

IP addresses are used to diagnose service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.



A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.


Choices about Cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you reject all cookies, you will not be able to use The Spiral Staircase products or services that require you to “log in” and you may not be able to take full advantage of all offerings.


The Spiral Staircase’s Practices Regarding Cookies

The Spiral Staircase uses its own cookies for a number of purposes, including to:

Access your information when you “log in” so that we can provide you with customized content.
Require you to re-enter your Spiral Staircase password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Keep track of preferences you specify while you are using The Spiral Staircase’s services.
Estimate and report our total user size and traffic.
Conduct research to improve The Spiral Staircase’s content and services.


Contact Us

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please contact us at